Frequently Asked Questions
Frequently Asked Questions
If you have other questions, please send it to hello@wearime.com
If you have other questions, please send it to hello@wearime.com
Please sign into your account to check the status of your order.
Please sign into your account to check the status of your order.
We endeavor to ship all orders for in-stock items within one (1) to three (3) business days.
We endeavor to ship all orders for in-stock items within one (1) to three (3) business days.
You should receive your order within five (5) to eight (8) business days for standard delivery once an order has been shipped.
You should receive your order within five (5) to eight (8) business days for standard delivery once an order has been shipped.
We recommend that you review and confirm the address that you input when ordering. We are not responsible for incorrect addresses inputted at the time an order is placed. If the order has not been shipped yet, please contact us at hello@wearime.com so that we can modify the address.
We recommend that you review and confirm the address that you input when ordering. We are not responsible for incorrect addresses inputted at the time an order is placed. If the order has not been shipped yet, please contact us at hello@wearime.com so that we can modify the address.
We currently accept all major credit cards.
We currently accept all major credit cards.
At this time, we will not back order items that are out of stock. If an item on your order is out of stock, we will contact you via e-mail. If your credit card was already charged for that item, you will receive a refund.
At this time, we will not back order items that are out of stock. If an item on your order is out of stock, we will contact you via e-mail. If your credit card was already charged for that item, you will receive a refund.
Our return policy is simple. If you are not completely satisfied with your purchase, you may return your item for a full refund, or exchange the item for another item of equal value within a fourteen (14) day period. Don’t worry: the fourteen (14) days starts from the day you receive the order.
In order to be eligible for a return and/or exchange, the items must be unwashed and unworn and be accompanied with an invoice or other proof of payment.
Returning or exchanging items is easy. Just send an e-mail to hello@wearime.com with the following information:
• Your name, mailing address, and telephone number;
• The order number from our original packing slip or invoice;
• Whether or not the package was opened;
• Whether you are exchanging the item or requesting a refund; and
• The reason for your return or exchange
You will receive a return shipping label via e-mail. Just place the item in a box with your original packing slip or invoice, and IMEbyDani will take care of your return or exchange in a timely manner. If your return or exchange was due to the fault of IMEbyDani (for example, we sent you the wrong item), or if the return was damaged in transit, IMEbyDani will pay the return postage for your return or exchange and (for exchanges) the shipping cost for the new or substitute item. Otherwise, IMEbyDani will not be obligated for the return postage for your return or exchange, or for any additional shipping and handling charges, which will be your responsibility. Please note that refunds are not issued for any expedited shipping or international shipping charges (such as USPS priority, UPS, or Federal Express two day, next day, or overnight services), regardless of the reason for your return or exchange. Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
After fourteen (14) days has passed from your order delivery, there will be no refunds or exchanges.
For more information please contact us at hello@wearime.com Our return policy is simple. If you are not completely satisfied with your purchase, you may return your item for a full refund, or exchange the item for another item of equal value within a fourteen (14) day period. Don’t worry: the fourteen (14) days starts from the day you receive the order. In order to be eligible for a return and/or exchange, the items must be unwashed and unworn and be accompanied with an invoice or other proof of payment.
Returning or exchanging items is easy. Just send an e-mail to hello@wearime.com with the following information:
• Your name, mailing address, and telephone number;
• The order number from our original packing slip or invoice;
• Whether or not the package was opened;
• Whether you are exchanging the item or requesting a refund; and
• The reason for your return or exchange
You will receive a return shipping label via e-mail. Just place the item in a box with your original packing slip or invoice, and IMEbyDani will take care of your return or exchange in a timely manner. If your return or exchange was due to the fault of IMEbyDani (for example, we sent you the wrong item), or if the return was damaged in transit, IMEbyDani will pay the return postage for your return or exchange and (for exchanges) the shipping cost for the new or substitute item. Otherwise, IMEbyDani will not be obligated for the return postage for your return or exchange, or for any additional shipping and handling charges, which will be your responsibility. Please note that refunds are not issued for any expedited shipping or international shipping charges (such as USPS priority, UPS, or Federal Express two day, next day, or overnight services), regardless of the reason for your return or exchange. Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
After fourteen (14) days has passed from your order delivery, there will be no refunds or exchanges.
For more information please contact us at hello@wearime.com
Returning or exchanging items is easy. Just send an e-mail to hello@wearime.com with the following information:
• Your name, mailing address, and telephone number;
• The order number from our original packing slip or invoice;
• Whether or not the package was opened;
• Whether you are exchanging the item or requesting a refund; and
• The reason for your return or exchange
You will receive a return shipping label via e-mail. Just place the item in a box with your original packing slip or invoice, and IMEbyDani will take care of your return or exchange in a timely manner. If your return or exchange was due to the fault of IMEbyDani (for example, we sent you the wrong item), or if the return was damaged in transit, IMEbyDani will pay the return postage for your return or exchange and (for exchanges) the shipping cost for the new or substitute item. Otherwise, IMEbyDani will not be obligated for the return postage for your return or exchange, or for any additional shipping and handling charges, which will be your responsibility. Please note that refunds are not issued for any expedited shipping or international shipping charges (such as USPS priority, UPS, or Federal Express two day, next day, or overnight services), regardless of the reason for your return or exchange. Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
After fourteen (14) days has passed from your order delivery, there will be no refunds or exchanges.
For more information please contact us at hello@wearime.com Our return policy is simple. If you are not completely satisfied with your purchase, you may return your item for a full refund, or exchange the item for another item of equal value within a fourteen (14) day period. Don’t worry: the fourteen (14) days starts from the day you receive the order. In order to be eligible for a return and/or exchange, the items must be unwashed and unworn and be accompanied with an invoice or other proof of payment.
Returning or exchanging items is easy. Just send an e-mail to hello@wearime.com with the following information:
• Your name, mailing address, and telephone number;
• The order number from our original packing slip or invoice;
• Whether or not the package was opened;
• Whether you are exchanging the item or requesting a refund; and
• The reason for your return or exchange
You will receive a return shipping label via e-mail. Just place the item in a box with your original packing slip or invoice, and IMEbyDani will take care of your return or exchange in a timely manner. If your return or exchange was due to the fault of IMEbyDani (for example, we sent you the wrong item), or if the return was damaged in transit, IMEbyDani will pay the return postage for your return or exchange and (for exchanges) the shipping cost for the new or substitute item. Otherwise, IMEbyDani will not be obligated for the return postage for your return or exchange, or for any additional shipping and handling charges, which will be your responsibility. Please note that refunds are not issued for any expedited shipping or international shipping charges (such as USPS priority, UPS, or Federal Express two day, next day, or overnight services), regardless of the reason for your return or exchange. Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
After fourteen (14) days has passed from your order delivery, there will be no refunds or exchanges.
For more information please contact us at hello@wearime.com
Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
Should you request a refund, we will process it within ten (10) days of our receipt of the item. The refund will be posted on the same credit card used at the time of purchase. Please note that banks may require additional time to process and post the refund transaction.
You cannot modify an order that you have already placed. If an order has not been shipped and it has not been assigned a tracking number, you may cancel your order and proceed to start with a new order.
You cannot modify an order that you have already placed. If an order has not been shipped and it has not been assigned a tracking number, you may cancel your order and proceed to start with a new order.
If an order has not been shipped and it has not been assigned a tracking number, you may cancel the order. If the order has been shipped, you will need to refuse the package at the time of delivery, and have it returned to sender. A refund will be processed within ten (10) days of our receipt of the item returned.
If an order has not been shipped and it has not been assigned a tracking number, you may cancel the order. If the order has been shipped, you will need to refuse the package at the time of delivery, and have it returned to sender. A refund will be processed within ten (10) days of our receipt of the item returned.
Please contact our customer service team at hello@wearime.com.
Please contact our customer service team at hello@wearime.com.
No. At this time, we are only accepting USA shipments.
No. At this time, we are only accepting USA shipments.
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